Human Resources: Why We Do What We Do

Why We Do What We Do

A Community of Excellence, Partners in Service

The Office of Human Resources is committed to providing the highest quality HR services to the University community and promoting an employment experience that is the best it can be. In order to be successful, HR consults leading-edge HR practices, is active in HR professional organizations, employs HR leadership staff who are professionals in their fields, aligns its strategies with University leadership's priorities and values, and shapes its programs to. The associate vice president-chief human resources officer and HR's senior leaders in the areas of benefits, employee relations, organizational development, recruitment and hiring, rewards and recognition, and diversity and resolution processes have identified five strategies to advance its objectives in all areas of HR performance and service.

Strategy One – Enhance the Work Environment
Effect positive work life/culture changes while maintaining a progressive, affordable benefits program that is valued and understood.

Strategy Two – Lead Campus and Community Culture Change
Look for opportunities to lead campus and community culture change so that the institution and employees will prosper.

Strategy Three – Communicate
All great and respected institutions have a heartbeat that is their communication style. HR’s role is to speak to the community on topics that affect their work lives. We must stay tuned to what our customers are saying and thinking by creating opportunities for dialogue. Our communications must be great if we are to be great.

Strategy Four – Effectively utilize Technology
Our role is to support departments by partnering with University leaders. We are passionate in understanding our customers, their needs, and the best delivery systems. Technology must be mastered in order to deliver excellent service. Through expert utilization of technology we are able to minimize administrative chores and maximize opportunities to perform value-added work.

Strategy Five – Promote a Respectful Workplace
Take a leading edge approach to promote a respectful workplace and create a supportive environment for employee advocacy.

Questions? Contact the HR Service Center at 443-4042 or email hrservic@syr.edu.