Welcome to Human Resources

Syracuse University is a great place to teach, conduct research, and work. Whether you are part-time staff or tenured faculty, the Office of Human Resources is dedicated to providing you with the services, information, and support you need to succeed at SU. For more information about HR and what we do, contact the HR Service Center at (315) 443-4042 or email hrservic@syr.edu.

News and Announcements

Syracuse University Offices Return to Regular Hours on Monday, August 29

Regular academic year office hours for Syracuse University begin on Monday, August 29, 2016 and will be in effect through Friday, May 12, 2017, except for holidays and Green Days.

Questions? Contact:

Human Resources Service Center
Skytop Office Building
Phone: 315-443-4042
Fax: 315-443-1063
Email: hrservic@syr.edu

HR’s Andrew Gordon Holding Open Office Hours to Hear from SU Community

As the Office of Human Resources continues its transformation to provide better service, guidance and support to individuals and units across the University, Senior Vice President and Chief Human Resources Officer Andrew R. Gordon invites members of the Syracuse University community to share their thoughts, ideas and feedback directly with him.

As previously announced, Gordon holds open office hours Wednesdays from 9 a.m. to 1 p.m. in his office at 434 Crouse-Hinds Hall. His open office hours will continue on Wednesdays into the start of the new academic year. No appointment is necessary.

For more information, contact HR at 315.443.4042 or hrservic@syr.edu Gordon may be reached directly at 315.443.5459 or agordon@syr.edu

HR Transforms to Provide Improved Service and Support to Faculty and Staff

Effective immediately, Human Resources is organizing into three main portfolios to better serve faculty and staff. These changes were prompted after HR met with University community members to better understand the important need for human resources services, transactional support, and professional development. Read more

The goal is to develop a highly skilled, proactive, service-oriented organization that delivers well-conceived and well-designed services and programs to the University’s faculty and staff. HR will provide effective and efficient end-to-end transactions and strategic advice, guided by the six priorities outlined below.

Infographic Displaying HR's 6 Priorities - Click to download PDF version

FSAP/Carebridge Update

FSAP/Carebridge Resources

During the transition of the University’s Faculty and Staff Assistance Program (FSAP) services to Carebridge, Shane Brown, part of Carebridge’s extensive network of local clinicians, was available on-campus throughout spring semester.

Now that Brown has completed his time on campus, Syracuse University staff, faculty, graduate assistants and their families may continue to reach Carebridge 24 hours a day by calling 800.437.0911. Carebridge offers independent, confidential counseling by phone and through local providers, as well as support in a wide array of work-life areas, including child and elder care, personal finance, tobacco cessation and more.

For details or to connect with Carebridge, call 800.437.0911. The website is myliferesource.com, and SU’s access code is WY6CE. You can read more about Carebridge on the Wellness and Human Resources websites. Questions? Contact Gail Grozalis, executive director of wellness for faculty and staff, at 315.443.4193 or ggrozali@syr.edu.

Open Enrollment Survey Results Show Overall Satisfaction

In November 2015, more than 3,300 faculty, staff and graduate students enrolled in Syracuse University’s comprehensive and competitive benefit programs through Open Enrollment. Shortly afterwards, Human Resources solicited feedback on Open Enrollment communications through a brief survey. Here are some of the survey results:

2015 Open Enrollment Communication Survey Results

The Human Resources team continues to develop relevant training and programming, improve its website, and explore additional communication channels to enhance dialogue with faculty, staff, and graduate assistants. Watch for further improvements from Human Resources in the 2016-17 academic year. If you have any questions about any University benefits, please contact hrservic@syr.edu or 315.443.4042.

Carebridge is Syracuse University’s FSAP/Work-Life Partner

Syracuse University has partnered with Carebridge to provide comprehensive counseling, wellness and work-life services and resources to eligible faculty, staff and other members of the University community, significantly enhancing and expanding the offerings of the Faculty and Staff Assistance Program (FSAP).

Anyone in need of assistance is urged to contact Carebridge at 800.437.0911. Trained clinicians answer the phone 24 hours a day, 7 days a week. They can provide independent, confidential counseling, information, and referrals to local, in-network clinicians. Phone and face-to-face counseling are both available. All calls and services are confidential. Anyone traveling internationally can connect with Carebridge via email at clientservice@carebridge.com.

Video orientation to Carebridge and it services.

To learn more about Carebridge and the wide variety of services available to you, call Carebridge anytime at 800.437.0911. (Read more …)


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